FREQUENTLY ASKED QUESTIONS

HOW LONG DOES SHIPPING TAKE?


With everything happening with USPS & COVID, please allow up to 7-14 business days for shipping and possible delays.




RETURNS & EXCHANGES


At this time, I am unable to accept any returns or exchanges. ALL SALES ARE FINAL. If, for any reason, there is a problem or you are unhappy with your order, please email magiclaymade@gmail.com or DM @magiclaymade. I would be more than happy to assist you!




DO YOU SHIP INTERNATIONALLY?


Yes, we do! Please allow up to 14-21 days for shipping or delays.




HOW DO I CARE FOR MY ACCESSORIES?


First off, THANK YOU for your support in purchasing from my shop! When cleaning your jewelry, make sure to use a damp cloth with water. Put jewelry on after applying lotion, perfume, hairspray or makeup. DO NOT wear them while swimming or showering Properly store your Magiclay Made accessories, to avoid scratches, by storing them your gifted baggy and in a separate compartment




HOW OFTEN DO YOU RESTOCK?


Every design is made with LIMITED stock. Depending on the accessibilty of materials, products may be restocked, but not always guaranteed. Be sure to follow @magiclaymade for any updates




PLEASE KEEP IN MIND


Polymer clay is EXTREMELY lightweight & flexible, but DO NOT BEND, all accessories are HANDMADE so no two are alike, and all earring posts/backings are safe & hypoallergenic.




ARE YOUR EARRINGS AVAILABLE AS CLIP-ONS?


Yes, I love to accommodate to my friends who don't have their ears pierced! Make sure to leave a comment, in the box, to let me know :)